Community & Business
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CANCELLATION & LATE POLICY
To ensure we are valuing our Stylist’s time and providing optimal service to all clients, we kindly request that you provide us with a minimum of 48 hours notice for any cancellations. When booking a service with Hair N’Abstract, a credit card on file is required, to secure your booking.
*For same day cancellations, a fee of 50% of the scheduled service price will be charged to your card on file.
*For a, “no call, no show,” 100% of the scheduled services will be charged to your card on file.
Please understand that if you cancel last minute or “no show” for a booking, our Stylists are unable to schedule other clients to replace your booking. We recommend that you contact us in advance if your plans change to avoid unnecessary charges.
*15 minutes is considered a missed appointment and will result in a reschedule and cancellation fee of 50% of your scheduled service.
Please understand that if you are late, this backs up every booking and this is to ensure client service consistency.
BY BOOKING A SERVICE WITH US ONLINE OR OVER THE PHONE, YOU ARE ACKNOWLEDGING THAT YOU UNDERSTAND AND AGREE TO ALL OF THESE TERMS.
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